SmartBear Hiring Product Support Engineer | EXP: 0 – 1 year | Full Time

SmartBear India is hiring freshers as Product Support Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.

About SmartBear:

SmartBear Software is an American privately-held information technology company that delivers tools for application performance monitoring, software development, software testing, API testing and API management. The company is based in Assembly Square in Somerville in the Greater Boston Area.

SmartBear India Hiring Details:

Company Name: SmartBear Software
Company Website: www.smartbear.com
Job Role: Product Support Engineer
Job ID: 4852128003
Experience: 0 year
Salary: Best In Industry
Telegram Group(Mandatory to Join): Click Here to Join
Telegram Group(Free Courses): Click Here to Join
Telegram Group(Govt Jobs India): Click Here to Join
Telegram Group(BBA/MBA): Click Here to Join
Telegram Group(Experienced Jobs): Click Here to Join
Telegram Group(Mechanical Branch): Click Here to Join
Advertisement

Job Description:

We are looking for a Product Support Engineer who will help our clients in learning and using SmartBear products, specifically our next generation Test Management tools.

This position is for you if you want to:

• Troubleshoot and solve technical support issues with external customers (via email, screen share, live chat, Communities, phone, etc.)
• Create, document and track the progress of new customer issues as they become available
• Collaborate with fellow support colleagues and other internal organizations, e.g. development, to achieve superior customer service
• Obtain the necessary knowledge and skills to become progressively proficient with responsible products
• Be the customer advocate when providing feedback to internal organizations
• Achieve issue resolution and escalation goals
• Look for ways to improve productivity of issue resolution and better ways to help customers

Qualifications:

• Bachelor’s Degree in Computer Science or related field or equivalent experience
• Excellent English verbal and written communication skills
• Basic knowledge of Linux and Windows 7, 8 or 10 operating system
• Basic knowledge of office productivity suites (MS Office, Google apps)
• 0 – 1 years experience as a product support engineer
• Basic knowledge of software testing tools or test management tools
• Basic knowledge of application lifecycle management

Desirable:

• Java Programming and scripting knowledge
• Understanding of web fundamentals: client-server architecture, TCP/IP protocol stack, HTML/CSS/JavaScript
• Network and server administration knowledge

Advertisement

How to apply for the Product Support Engineer position at SmartBear?

Apply Link (SmartBear Hiring Product Support Engineer): Click Here

Location: Bangalore, IN

*Note: Join our telegram group for more premium jobs notifications.


WhatsApp Group(Only for Indian Users): Click Here to Join

Facebook Group(Mandatory to Join): Click Here

Join our Telegram group(67,000+ Members: Daily Jobs & Courses): Click Here

Join our Telegram group(Free Certification Courses): Click Here


  • LegalRaasta Hiring Full Stack Developer Intern: Click Here
  • Tech Mahindra Off Campus Drive 2021: Click Here
  • Dell Hiring Software Engineer 1: Click Here
  • AMD Hiring Software Development Engineer: Click Here
  • Siemens Hiring Software Developer: Click Here
  • Schlumberger Hiring Associate Software Engineer: Click Here
  • IBM Hiring Software Developer Intern: Click Here
  • Dassault Systemes Hiring Associate Software Engineer: Click Here
  • Synopsys Hiring DevOps Engineer: Click Here
  • General Electric (GE) Hiring Mechanical Intern: Click Here
  • Upstox Hiring Product Intern: Click Here
  • Monotype Hiring Market Research Trainee: Click Here
  • Dynata Hiring Trainee Coding Analyst: Click Here
  • Mahindra & Mahindra Hiring Graduate Apprentice Trainee: Click Here
Advertisement

 

 

 

 

Join Us(Mandatory to Join):

Join our WhatsApp group for referral: Click Here
Join our telegram group(49,000+ Members): Click Here
Telegram group(Free Online Courses): Click Here
Join our telegram group(Govt. Jobs All India): Click Here
Join our telegram group(Mechanical Branch Only): Click Here
Download our Android App: Click Here
Join our telegram broadcast channel: Click Here
Join our LinkedIn group for referral: Click Here
Follow us on LinkedIn: Click Here
Follow us on Twitter: Click Here
Follow us on Instagram: Click Here