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3M Hiring Application Support Engineer | Freshers | Any Specialization

3M India is hiring freshers as Application Support Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.

About 3M:

The 3M Company is an American multinational conglomerate corporation operating in the fields of industry, worker safety, US health care, and consumer goods.

3M India Hiring Details:

Company Name: 3M India
Company Website: www.3mindia.in
Job Role: Application Support Engineer
Job ID: R01052813
Experience: Fresher
Salary: Best In Industry
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Job Description:

  • Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
  • Resolve assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
  • Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
  • Document all resolution activities, communication related to support request/Incidents in the respective support/incident ticket.
  • Maintain status of issues in incident tracking system and perform appropriate follow-up on escalated issues.
  • Participate in new product roll outs, maintenance releases, testing, documentation and operational improvement projects.
  • Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.

Qualification: Freshers B.Tech/B.E. (Any Specialization, Computers)

How to apply for the Application Support Engineer position at 3M?

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Apply Link(3M Hiring Application Support Engineer): Click Here

Location: Bangalore, IN

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